SASSARI HOCK PROTECTION

QUESTIONS & ANSWERS ABOUT THE HOCKSMILES

Where are the 2 extra loops (Velcro) straps for including the HockSmiles?


When needed to replace the ones on the HockSmile.




Why such a steep angle?


To provide the hocks with enough space to cure when damaged, versus, scraping against the fabric!




It doesn't look professionally made, why is that?


Professionally made is not always an answer to a great and functional product plus the price would be a whole lot higher and sure not budget-friendly!




Can I order custom made?


No




Can I mix the colors on the HockSmile?


No




When I'm not happy with the item can I return it for a refund?


NO, for hygiene and safety reasons we are unable to accept returns!




Why do I need to attach it snug & tied?


It’s like your Jeans, you put on, forget to close the zipper, buttons etcetera, your jeans are sagging down. The same for the HockSmiles when attached snug & tied they won’t sag down!




Do the HockSmile last forever?


No, nothing lasts forever, it all depends on the horse and the environment he/she is living in.




How to clean the HockSmile when dirty?


Hose it off to remove the first dirt, after that you can wash them in the laundry machine.




Can I leave the HockSmile on 24/7?


Sure you can, do we advise, NO, why should you? Not one item should be left on the horse 24/7 unless we are talking about fly leggings, who are loose around the skin, instead, provide the skin & coat with the natural freedom from breeching and fresh air going through.




What is the material from the ChapSmiles?


Canvas.




How to attach the ChapSmiles?


Follow the simple steps, see the video.





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