When submitting an order, we respectfully request that the entire order process and conversations be used ONLY 1 AND THE SAME NAME, to prevent miscommunication. Multiple names on 1 and the same order will NOT be delivered!
* MHS & More LLC is unable to accept returns for damages created by your equine friend!
* MHS & More LLC is able to accept returns for incorrect sizing and/or factory inconsistency!
* MHS & More LLC insist on “you, the Customer” returning the item USPS!
* MHS & More LLC do NOT refund the shipping cost, that is your responsibility!
* MHS & More LLC accept only returns within 10 working days after USPS delivery date!
* MHS & More LLC is not liable neither responsible for the mistakes made by USPS and/or UPS and/or customer!
* Special order/custom-made items may not be refundable or exchanged!
* NO refund and/or exchange for BOGO items! (see “After Season Special” listing)
* The Customer MUST inform the corporate office by email about the return and/or exchange!
* NO phone messages will be excepted, we MUST have your reason for returning and/or exchange in writing!
NOTE: MHS & MORE LLC HAS THE RIGHTS TO REFUSE A CUSTOMER!
MHS and More LLC
PO Box 297 St. David AZ. 85630